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The relevant DDC area for Reference Library stuff may be either 030s Encyclopedias and Books of Facts, or 025.52 Reference Services

Points to cover/pages to include

Reference terms (Underway)

• Reference sections in a/the library

Common types of reference resources (Underway)

• Reference interview techniques (as we briefly learned in TAFE, but it’s really a combination of active listening, impartiality, and an understanding of how to navigate the library’s systems and perhaps policies too)
• Reference library sections in Sydney’s libraries
• How reference services have changed over time (especially the effects of widespread use of the internet and search engines)

Citation and Referencing Styles (underway)

Any useful books/supplementary resources?

• Introduction to Reference Work (Blog Book Review Link)
• The History of Information, by Chris Haughton (Blog Book Review Link)